Support Center

Get help with SeChat. We're here to assist you with any questions or issues.

1
Quick Help

Find answers to the most common questions about SeChat.

How do I start a conversation?

Click the "+" button in the main interface, enter the recipient's session ID, and start chatting securely.

Is my data secure?

Yes! All messages are encrypted with AES-256 encryption and stored locally on your device.

How do I share my session ID?

Your session ID is displayed in your profile. Share it with others so they can start conversations with you.

Can I send files and images?

File and image sharing is not currently available, but this feature will be added in future releases. Stay tuned for updates!

What if I lose my device?

Your messages are stored locally, so they're tied to your device. Install SeChat on a new device to start fresh.

Is SeChat free to use?

Yes! SeChat is completely free with no hidden costs or premium features.

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Troubleshooting

Connection Issues

  • • Check your internet connection
  • • Restart the SeChat application
  • • Ensure you're using the latest version
  • • Try connecting from a different network

Message Not Sending

  • • Verify the recipient's session ID is correct
  • • Check if the recipient is online
  • • Try sending a test message
  • • Clear app cache and restart

App Running Slowly

  • • Close other applications to free up memory
  • • Clear old conversations if you have many
  • • Restart your device
  • • Check available storage space

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Getting Started Guide

1

Download & Install

Download SeChat from your app store and install it on your device

2

Get Your Session ID

Open the app and find your unique session ID in your profile

3

Start Chatting

Share your session ID with others or enter theirs to start secure conversations

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Key Features

End-to-End Encryption

All messages are encrypted with AES-256 encryption

No Account Required

Start chatting immediately without creating an account

File Sharing (Coming Soon)

File and image sharing will be available in future releases

Local Storage

All data is stored locally on your device

Cross-Platform

Available on multiple platforms and devices

Open Source

Transparent and auditable source code

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Contact Support

Still need help? Our support team is here to assist you with any questions or issues.

Email Support
bruno@strapblaque.com
Phone Support
+27 65 347 9779

Response Time

We typically respond to support requests within 24 hours during business days. For urgent issues, please call us directly.

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Additional Resources

Privacy Policy

Learn how we protect your privacy and data

Read More →

Data Deletion

Learn how to delete your data and account

Read More →

FAQ

Frequently asked questions and answers

View FAQ →